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  • Postcode: 315033
  • Tel: +86 574 8839 8784
  • Wechat: +86 139 5781 2102
  • Fax: +86 574 8764 9242
Home >> About Us >> FAQ
1. How can I get samples promptly?

Kindly please contact us by email, fax or phone to specify the sample you need and provide your courier (as UPS, Fedex, DHL, TNT etc) account No. And we will send samples though your courier by freight collect.For oversea customers, sample value under $10 normally free of charge. As a courtesy, your courier charges and samples charges can refund from the 1st order.

2. ​How about the delivery time?

Between 15days to 45days depending on the quantity ordered. If you are sourcing a product, we will give you specific information regarding the lead time. If you need a rush order, just contact us to discuss your specific needs.

3. Can I place an order online?

Yes, you can visit our website: www.theone-health.com to place order, or you may still send e-mail to us. Besides you may find us on whatsapp/wechat: 13957812102.

4. How can I place an order with THE ONE?

There are two options:

1. Send an email to info@theone-health.com and we will contact you via e-mail shortly.

2. Directly contact us by Mob 008613957812102(wechat also) or Fax :0086- 0574-87649242.