Keywords: first aid kit, first aid box, Wound Dressing Set, AED, Home kit, fisrt responder, security kit, Wound Care...

  • Postcode: 315033
  • Tel: +86 574 8839 8784
  • Wechat: +86 139 5781 2102
  • Fax: +86 574 8764 9242
Home >> About Us >> FAQ
1. What kind of certificate do you have?

CE, ISO, DIN, CMDCAS, FDA and other domestic certifications.

2. How can I trust the quality of the merchandise?

We have a professional expert quality-control team who inspects each order before shipment.

3. What's the payment term?

30% deposit by T/T in advance to confirm the order, balance before by T/T in advance to confirm the order, balance before shipment or balance against B/L copy or L/C at sight.

4. Can you please quote me the C&F or CIF price?

In general, our quotation is based on FOB price. If you are looking for the C&F or CIF price then please inform your destination seaport and estimated quantity, we will quote you accordingly. Or you can recommend your shipping company to re-check the freight cost.

5. Can I print or customize (OEM) the packing of the product?

Yes. For the first aid kit: you can customize your logo print on the box or bag, or make a label which print your logo stick on box, inside contents is our exist logo, but each contents do not show original country, and we may charge you extra printing fee. If you want inside contents with your logo without extra charge, the minimum quantities as following: Adhesive bandage /band aid: 2 colors, 500000pcs, wet wipe: 2 colors 50000pcs, other items: 20000pcs, Ps individual content without showing original country. For other items, you can customize your logo print on the packing of the medical items. Pls specify your exactly require to us, according to your order product and quantity, we may charge you extra printing fee.

6. How about the Minimum Order Quantity (MOQ) and Minimum Order Amount (MOA)

For the first aid kit, normally, the MOQ is 2000 sets. For the other safety and medical items, the MOA is $2500, for less than 3 items per order.